Messages on the VoiceMail Box

Note	The features and/or parameters listed in this article may not be available from your telephone service provider.

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Introduction

All existing messages on the VoiceMail Box are listened to here. The messages can be listened, stored or deleted.

Note	The system administrator/operator of the provider or the vPBX administrator cannot access the stored messages of the VoiceMail Box!

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List of all Messages

All existing messages on the VoiceMail Box are displayed in a list. Messages can be sorted in the list. The possibility of searching patterns helps to find messages.

The following information are provided with a message:

• Date and time of recording
• From which telephone number the message was left
• The name of the caller if known
• Duration of the message
• State of the message whether it is new, has been played once or is stored for a longer period

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Listen to a Message and Manage it

To listen to a message, delete or save for a longer period click in the column of the desired message:

• The dialog "Message" pops up and the message is played.

→ A played message will be stored for 3 days, then it is automatically deleted.

Replay a message in dialog "Message":

• Click the icon

Store the message for an enhanced period of 24 days in dialog "Message"”:

• Click the Button [ Save ]

Delete the message in dialog "Message":

• Click the Button [ Delete ]

The handling of the VoiceMail Box is described in its own article.

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Configuration

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Where to Configure this Feature

As vPBX administrator:

Note	The system administrator/operator of the provider or the vPBX administrator cannot access the stored messages of the answering machine!

As user:

Tab "Messages"

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© Aarenet Inc 2018

Version: 3.0     Author:  Aarenet     Date: July 2017