Difference between revisions of "Support monitoring"

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Latest revision as of 14:18, 5 September 2017


Note The features and/or parameters listed in this article may not be available from your telephone service provider.



Home Support

 

 

Download PDF

 



Introduction

The Aarenet VoIP Switch Administrator and other service personnel find here information how the Aarenet VoIP Switch and servers are monitored and how alarms, errors and warnings are issued.


Note

Prior Aarenet VoIP Switch installations use the monitor Hobbit. All descriptions for Xymon also apply for Hobbit.







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Aarenet Aarenet VoIP Switch Specific Graphs


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Graph of SIP CPE and MGCP MTA Registrations  

Displays a graph of the SIP CPE and/or MGCP MTA registrations

(*-ms-01, *-ms-02) and check the registration status:

Xymon GUI -> Management Server -> Column "regs"




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Graph of Running Calls  

Displays a graph of running calls per Aarenet VoIP Switch, ServiceCenter and gateway

(*-ms-01, *-ms-02) and check the call status:

Xymon GUI -> Management Server -> Column "calls_sys"
Xymon GUI -> ServiceCenter Server -> Column "calls_sc"
Xymon GUI -> Gateway -> Column "calls_gw"



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© Aarenet Inc 2018

Version: 3.0     Author:  Aarenet     Date: December 2015