Managing VoIP Telephones

Note	The features and/or parameters listed in this article may not be available from your telephone service provider.

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Introduction

The user can select predefined VoIP terminals to be operated on this telephone number. There is a list of various VoIP telephones, DECT systems and VoIP gateway (for connecting a fax machine). The advantage for the user is that the VoIP devices from this list can be configured directly out of the AdminCenter.

The user can:

• Define several VoIP devices at its phone line.
• Create a configuration and load it to the VoIP device.
• Check the registration status of the VoIP device.

The user can configure certain features on the phone's programmable keys:

• Line keys
• Team key, extension key, busy display of other subscriber on the vPBX
• Direct dialing of a telephone number or a *#-code
• etc.

→ The availability of features depends on the type of telephone used!

The user finds information how to proceed when misuse or fraud is done with its phone line.

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Set up VoIP Devices for the Phone Line

From a list of predefined VoIP devices , one or more can be selected which are to be operated simultaneously at this phone line. VoIP telephones, DECT systems and a VoIP gateway (for the connection of a fax machine) are available from various manufacturers. The advantage for the user is that the VoIP terminals can be configured from this list directly from the AdminCenter.

The selected VoIP terminals of a phone line have a common basic configuration and may have individual configurations, e.g. key assignments. For each of the selected VoIP terminals, the telephone exchange creates its own configuration, which is identified by a unique access key.

The configuration contains the following data:

• Access data to the telephone exchange
• Data for the registration at the telephone exchange
• Displayed name of the telephone number
• Function key assignment
• etc.

If the VoIP terminal wants to load its configuration data from the telephone exchange, it must present its access key. The access key is provided by the telephone exchange as a URL link where the access key is contained filename, e.g.:

https://<VOIP_SWITCH_IP>:8448/81d381d7ee50e9c415b304e5d7a7616e1911ed2af727228c.cfg

The data transfer uses the HTTPS protocol, which encrypts the transmitted data.

Note	VoIP terminals, which are not included in the list, can also be operated at this phone line. It is then the task of the user to collect all needed configuration data and to configure the VoIP device.

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Transfer the Configuration Data to the VoIP Devices

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Initial Transfer of the Configuration Data to the VoIP Devices

Two methods are available to transfer the configuration data to the VoIP terminal:

Variant 1 "Automatically via the manufacturer's redirection service"

For various VoIP terminal types, their manufacturers provide a redirection service. This service informs a requesting VoIP terminal, where it can load its configuration data.

The VoIP terminal contacts "its Redirection Service" and supplies it with its own MAC address. Because of the MAC address, the Redirection Service finds the responsible telephone switch and requests the URL link with the access key for this VoIP terminal. The Redirection Service then transmits the URL link to the VoIP terminal, whereupon it can load its configuration data from the telephone exchange.

Variant 2 "Manually directly from the AdminCenter"

The user can copy the URL link with the access key from the relevant web page of the AdminCenter and configure it there via the configuration interface of the VoIP terminal. The next time the VoIP terminal reboots, it will load its configuration data from the telephone exchange.

The advantage of variant 1 is that the user has nothing to do with the URL link. The VoIP terminal automatically loads its configuration. The provider, however, has the administrative effort to store the MAC addresses of its VoIP terminals on the redirection server of the respective manufacturer.

The advantage of variant 2 is that it does not need a redirection service. However, the user has to cope with the configuration interface of the VoIP terminal.

Note	If the access key for a VoIP terminal has changed at the telephone exchange, the VoIP terminals must be reconfigured in the manner described here. Otherwise it can not load its configuration because the old access key is no longer valid.

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Synchronize the Configuration Data to the VoIP Terminal

If certain configurations on the telephone exchange are modified or supplemented, these changes must be synchronized to the VoIP terminal. A synchronization can be successful only if the access key is unchanged.

Changes of the following data must be synchronized:

• Access data to the telephone exchange (this can only be changed by the vPBX administrator or provider)
• Data for the registration for the telephone number (this can only be changed by the vPBX administrator or provider)
• Displayed name of the telephone number
• Function key assignment

If the access key has changed, e.g. Because of misuse , then the VoIP terminal configuration must be updated via [[#SubscPhoneRedirectionPhone | the manufacturer's Redirection Service] or manually from the AdminCenter .

Proceeding:

The following steps are to be repeated for of each VoIP terminal at this phone line:

1. Open the "Device" tab.
2. Click on the Button [ Synchronize ].

3. Check if the configuration was loaded:

   Repeatedly click on the Button [ Refresh ]

   If the configuration is successful,

   * 'Last Access' displays the date, time, and IP address of the VoIP terminal.

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Configuration

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Where to Configure this Feature

As vPBX administrator:

Tab "PBX"

Tab "Account"

Tab "Phones"

As user:

Tab "Account"

Tab "Phones"

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Creating, Modifying and Deleting a Feature ENTITY

Create a new ENTITY:

1. Enter the new ENTITY name in the input field
2. Click Button [ + Add ]
3. A dialog pops up where the following parameters can be configured:

   • Define ????

4. For saving the configurations click the Button [ Save ]

Modify an existing ENTITYm:

1. Click the row of the desired ENTITY
2. Modify the desired parameter
3. For saving the configurations click the Button [ Save ]

Delete a ENTITY:

1. Click the waste icon at the end of the row of the desired ENTITY

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Parameter Configuration

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Parameter: Phone

Description:	Defines the VoIP device type for this telephone number.
Configuration:	Selection Menu: Selection of VoIP devices
Default:	None
Version:	AdminCenter V5.7

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Parameter: Password for 'admin' / Administrator Password

Description:	Defines the password for the configuration access of the administrator to the VoIP terminal. Warning If no password is entered, a random 40-digit password is generated automatically. This automatic password is never disclosed.
Configuration:	Configuration String: Password 4 - 9 digit, no characters
Default:	None
Version:	AdminCenter V5.7

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Parameter: User Name

Description:	Defines the user name for the user's configuration access to the VoIP device.
Configuration:	Configuration String: Any string
Default:	None
Version:	AdminCenter V5.7

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Parameter: Password for 'user' / User Password

Description:	Defines the password for the configuration access of the user to the VoIP device. Warning If no password is entered, a random 40-digit password is generated automatically. This automatic password is never disclosed.
Configuration:	Configuration String: Password 4 - 9 digit, no characters
Default:	None
Version:	AdminCenter V5.7

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Parameter: MAC

Description:	Defines the MAC address of the VoIP terminal. The MAC address can usually be read on the type label of the device.
Configuration:	Configuration String: 12 character string, e.g.: 00041345C9BF
Default:	None
Version:	AdminCenter V5.7

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Parameter: MAC Provisioning

Description:	Defines whether the VoIP device is configured via the manufacturer's redirect service. Settings: no : The configuration via the manufacturer's redirect service is switched off once : The configuration is allowed once by the telephone switch. If the configuration has to be repeated, then it has to be set to "once" again. done: This is the indication that the configuration has taken place via the Redirection Service.
Configuration:	Selection Menu: no once done
Default:	no
Version:	AdminCenter V5.7

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Parameter: Base Unit

Description:	Defines the DECT base station to which the DECT handset must connect.
Configuration:	Selection Menu: List of all available DECT base stations for this DECT handset type
Default:	None
Version:	AdminCenter V5.7

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Parameter: Type

Description:	Defines the feature configured on the button.
Configuration:	Selection Menu: List of all available features
Default:	None
Version:	AdminCenter V5.7

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Parameter: Value

Description:	Defines the value that the performance feature should use. Depending on the VoIP telephone and selected feature, a list is available or any (meaningful) value can be configured.
Configuration:
Default:	None
Version:	AdminCenter V5.7

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© Aarenet Inc 2018

Version: 3.0     Author:  Aarenet     Date: July 2017