Support book - Revision history

Anadm at 13:30, 5 September 2017

2017-09-05T13:30:29Z

Anadm at 13:21, 5 September 2017

2017-09-05T13:21:31Z

Anadm: Anadm moved page Support book level-1-2-3 to Support book without leaving a redirect

2017-09-05T13:03:33Z

Anadm moved page Support book level-1-2-3 to Support book without leaving a redirect

Wikiadm at 15:31, 19 July 2017

2017-07-19T15:31:02Z

Wikiadm: Wikiadm moved page Support book level-2-3 to Support book level-1-2-3 without leaving a redirect: better name

2017-07-19T15:19:46Z

Wikiadm moved page Support book level-2-3 to Support book level-1-2-3 without leaving a redirect: better name

Wikiadm at 13:25, 12 July 2017

2017-07-12T13:25:12Z

Wikiadm at 10:14, 12 July 2017

2017-07-12T10:14:37Z

Wikiadm at 10:11, 12 July 2017

2017-07-12T10:11:30Z

Wikiadm at 07:40, 12 July 2017

2017-07-12T07:40:05Z

Wikiadm at 15:45, 11 July 2017

2017-07-11T15:45:18Z

@@ Line 27: / Line 27: @@
 <!-- Transclusion : Article Begin -----------------------------------------------------------------><section begin=article />
 <!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
-= Level 1 Support: Check and Solve Subscriber Basic Problems =
+= User Guide for Solving Telephony Problems (Support Level 1) =
-{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:user_support }} <!-- {{#lst:{{NAMESPACE}}:user_support | article }} -->
+{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:user_support_level1 }} <!-- {{#lst:{{NAMESPACE}}:user_support_level1 | article }} -->
@@ Line 36: / Line 36: @@
 <!-- =========================================================================================== -->
 <!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
-= Level 2 Support: Subscriber Problems =
+= Introduction for Supporting User Problems (Support Level 2) =
-{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:support_user_level-2 }} <!-- {{#lst:{{NAMESPACE}}:support_user_level-2 | article }} -->
+{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:support_user_level2 }} <!-- {{#lst:{{NAMESPACE}}:support_user_level2 | article }} -->
@@ Line 45: / Line 45: @@
 <!-- =========================================================================================== -->
 <!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
-= Level 3 Support: Introduction VoIP Protocols =
+= Manual of the Aarenet VoIP Switch Support Tools =
 {{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:support_tools }} <!-- {{#lst:{{NAMESPACE}}:support_tools | article }} -->
+{{#ifeq: {{An_Wiki_Site}} | test_wiki |
 <!-- =========================================================================================== -->
 <!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
-= Level 3 Support: VoIP System Monitoring & Alarming =
+= Tutorial for Aarenet VoIP System Monitoring and Alarming {{Help_Status || comingsoon }} =
 {{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:support_monitoring }} <!-- {{#lst:{{NAMESPACE}}:support_monitoring | article }} -->
+}}
 <!-- =========================================================================================== -->
 <!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
-= Level 3 Support: VoIP System Maintenance =
+= Manual for the Maintenance and Problem Solving of the Aarenet VoIP Switch =
 {{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:support_switch }} <!-- {{#lst:{{NAMESPACE}}:support_switch | article }} -->
@@ Line 81: / Line 72: @@
 <!-- =========================================================================================== -->
 <!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
-= Level 3 Support: Treating Problems of Servers from DELL Inc &#174; =
+= Guide for the Maintenance and Problem Solving for Servers from DELL Inc &reg; =
 {{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:support_server_dell }} <!-- {{#lst:{{NAMESPACE}}:support_server_dell | article }} -->
@@ Line 90: / Line 81: @@
 <!-- =========================================================================================== -->
 <!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
-= Level 3 Support: VoIP System Maintenance =
+= Brief Tutorial of the SIP Signaling and SDP Media Protocols =
-{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:support_switch }} <!-- {{#lst:{{NAMESPACE}}:support_switch | article }} -->
+{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:support_voip_protocol }} <!-- {{#lst:{{NAMESPACE}}:support_voip_protocol | article }} -->

@@ Line 1: / Line 1: @@
-{{DISPLAYTITLE: VoIP Switch Support Level 2 - 3 }}
+{{DISPLAYTITLE: Book VoIP Switch Support }}
 {{PAGE_HEADER}}
 {{Page_Menu_List_Help_Support}}
 <!-- FOOTER LEFT "© Aarenet AG 2017" --> <!-- PDF Creation Directive ------------------------------>
-[[File:an_its_know_how.gif|link=|IMG]] <!--|14px -->
+[[File:an_its_know_how.jpg|link=|It's not magic it's know how]] <!--|14px -->
@@ Line 22: / Line 21: @@
-__TOC__ <!-- Table of Contents -------------------------------------------------------------------->
+__NOTOC__ <!-- Table of Contents -------------------------------------------------------------------->
 <!-- =========================================================================================== -->
 <!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
 = Level 1 Support: Check and Solve Subscriber Basic Problems =

@@ Line 23: / Line 23: @@
 __TOC__ <!-- Table of Contents -------------------------------------------------------------------->
@@ Line 29: / Line 38: @@
 = Level 2 Support: Subscriber Problems =
-{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:support_user }} <!-- {{#lst:{{NAMESPACE}}:support_user | article }} -->
+{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:support_user_level-2 }} <!-- {{#lst:{{NAMESPACE}}:support_user_level-2 | article }} -->

@@ Line 1: / Line 1: @@
-{{DISPLAYTITLE: VoIP Switch Telephony & vPBX Features }}
+{{DISPLAYTITLE: VoIP Switch Support Level 2 - 3 }}
 {{PAGE_HEADER}}
-{{Page_Menu_List_Help_AdminCenter_Feature}}
+{{Page_Menu_List_Help_Support}}
 <!-- FOOTER LEFT "© Aarenet AG 2017" --> <!-- PDF Creation Directive ------------------------------>
 <!-- Transclusion : Article Begin -----------------------------------------------------------------><section begin=article />
@@ Line 12: / Line 12: @@
 {{Page_Introduction_Title}}
 <!-- Transclusion : Intro  Begin ------------------------------------------------------------------><section begin=intro />
-The telephony user and vPBX administrator find here links to detailed information about telephony features:
+The Aarenet VoIP System supporting personnel find here links to detailed information about:
-:* Bla
+:* How to support telephony users and solving user problems
+:* An introduction to the VoIP signaling protocols
 <!-- Transclusion : Intro  End --------------------------------------------------------------------><section end=intro />
@@ Line 23: / Line 27: @@
 <!-- =========================================================================================== -->
 <!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
-= Executing Telephony Features via *#-Procedures =
+= Level 2 Support: Subscriber Problems =
-{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:user_stimulus_procedures }}
+{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:support_user }} <!-- {{#lst:{{NAMESPACE}}:support_user | article }} -->
@@ Line 32: / Line 36: @@
 <!-- =========================================================================================== -->
 <!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
-= Configuring and Executing Telephony Features via User Self-Care GUI =
+= Level 3 Support: Introduction VoIP Protocols =
-{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:admincenter_subsc_account }}
+<!-- =========================================================================================== -->
 <!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
-{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:admincenter_subsc_web_account }}
+= Level 3 Support: VoIP System Support Tools =
 <!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
-{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:admincenter_subsc_forewards }}
+= Level 3 Support: VoIP System Monitoring & Alarming =
 <!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
-{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:admincenter_subsc_distributions }}
+= Level 3 Support: VoIP System Maintenance =
 <!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
-{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:admincenter_subsc_voicemail_box }}
+= Level 3 Support: Treating Problems of Servers from DELL Inc &#174; =
-<!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
-{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:admincenter_subsc_calls }}
+{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:support_server_dell }} <!-- {{#lst:{{NAMESPACE}}:support_server_dell | article }} -->
@@ Line 61: / Line 81: @@
 <!-- =========================================================================================== -->
 <!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
-= Configuring and Executing vPBX Features via User Self-Care GUI =
+= Level 3 Support: VoIP System Maintenance =
-{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:admincenter_pbx_account }}
+{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:support_switch }} <!-- {{#lst:{{NAMESPACE}}:support_switch | article }} -->

@@ Line 1: / Line 1: @@
-{{DISPLAYTITLE: VoIP Switch Support Level 2 - 3 }}
+{{DISPLAYTITLE: VoIP Switch Telephony & vPBX Features }}
 {{PAGE_HEADER}}
-{{Page_Menu_List_Help_Support}}
+{{Page_Menu_List_Help_AdminCenter_Feature}}
 <!-- FOOTER LEFT "© Aarenet AG 2017" --> <!-- PDF Creation Directive ------------------------------>
 <!-- Transclusion : Article Begin -----------------------------------------------------------------><section begin=article />
@@ Line 12: / Line 12: @@
 {{Page_Introduction_Title}}
 <!-- Transclusion : Intro  Begin ------------------------------------------------------------------><section begin=intro />
-The Aarenet VoIP System supporting personnel find here links to detailed information about:
+The telephony user and vPBX administrator find here links to detailed information about telephony features:
-:* How to support telephony users and solving user problems
+:* Bla
-:* An introduction to the VoIP signaling protocols
 <!-- Transclusion : Intro  End --------------------------------------------------------------------><section end=intro />
@@ Line 27: / Line 23: @@
 <!-- =========================================================================================== -->
 <!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
-= Level 2 Support: Subscriber Problems =
+= Executing Telephony Features via *#-Procedures =
-{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:support_user }} <!-- {{#lst:{{NAMESPACE}}:support_user | article }} -->
+{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:user_stimulus_procedures }}
@@ Line 36: / Line 32: @@
 <!-- =========================================================================================== -->
 <!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
-= Level 3 Support: Introduction VoIP Protocols =
+= Configuring and Executing Telephony Features via User Self-Care GUI =
-{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:support_voip_protocol }} <!-- {{#lst:{{NAMESPACE}}:support_voip_protocol | article }} -->
+{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:admincenter_subsc_account }}
@@ Line 45: / Line 61: @@
 <!-- =========================================================================================== -->
 <!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
-= Level 3 Support: VoIP System Support Tools =
+= Configuring and Executing vPBX Features via User Self-Care GUI =
-{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:support_tools }} <!-- {{#lst:{{NAMESPACE}}:support_tools | article }} -->
+{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:admincenter_pbx_account }}
+<!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
+{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:admincenter_pbx_web_account_admin }}
+<!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
+{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:admincenter_pbx_extern }}
-<!-- =========================================================================================== -->
+<!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
 <!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
-= Level 3 Support: VoIP System Monitoring & Alarming =
+{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:admincenter_pbx_topstop }}
 <!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
-= Level 3 Support: VoIP System Maintenance =
+{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:admincenter_pbx_extensions }}
 <!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
-= Level 3 Support: Treating Problems of Servers from DELL Inc &#174; =
+{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:admincenter_pbx_phonebook }}
 <!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
-= Level 3 Support: VoIP System Maintenance =
+{{PAGE_SECTION_TRANSCLUDE | link={{NAMESPACE}}:admincenter_pbx_calls }}
 <!-- Transclusion : Article End -------------------------------------------------------------------><section end=article />
 {{ToTop}}
 {{PAGE_FOOTER}}
 {{Page_Version |version=3.0 |author=Aarenet |date=July 2017}}

← Older revision	Revision as of 13:03, 5 September 2017
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← Older revision	Revision as of 15:19, 19 July 2017
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← Older revision		Revision as of 10:11, 12 July 2017
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		+	[[File:an_its_know_how.gif\|link=\|IMG]] <!--\|14px -->
		+
		+
		+	<!-- PAGE BREAK --> <!-- PDF Creation Directive --------------------------------------------------->
	{{Page_Introduction_Title}}		{{Page_Introduction_Title}}
	<!-- Transclusion : Intro Begin ------------------------------------------------------------------><section begin=intro />		<!-- Transclusion : Intro Begin ------------------------------------------------------------------><section begin=intro />

← Older revision		Revision as of 15:45, 11 July 2017
Line 18:		Line 18:


−	<!-- ~~__TOC__~~ Table of Contents -------------------------------------------------------------------->	+	__TOC__ <!-- Table of Contents -------------------------------------------------------------------->